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Jenny Lefcourt:
Online Wedding Business Pioneer
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Jenny Lefcourt is one of the first visionaries who saw the potential of the
Web for the wedding business. After leading WeddingChannel.com to success,
she is revolutionizing the wedding photography business with her new venture
Bella Pictures.
By Isabel M. Isidro
Managing Editor
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Jenny’s business goal is to make Bella Pictures the #1 choice for couples
who are choosing wedding photography. Bella Pictures is an innovative
wedding photography service that makes beautiful and personal wedding
photography accessible to all couples. It is revolutionizing wedding
photography and offers options that set it apart from all others in our
field:
-
Beautiful and personal photography, providing the couple with
unsurpassed service and quality at an exceptional value.
- Bella Pictures photographers, led by celebrity photojournalist Bob
Davis, are handpicked for their ability to document weddings with a
fresh, creative and insightful eye ensuring beautiful and personal
photographs that tell the unique story of the day.
- Bella Pictures offers straightforward pricing with no hidden costs.
Packages range from $1,200-$4,800.
- Couples can own their digital negatives from day one.
- Bella Pictures offers a satisfaction guarantee.
- All deposits are fully refundable until 30 days before the wedding.
- Bella Pictures has back-up photographers on standby in case of
photographer illness, accident or other extraordinary circumstances.
- Photos can be viewed and ordered online in less than 30 days post
wedding.
- Personalization options include: DVD montages (downloadable onto an
iPod!), custom wedding albums.
Jenny is currently heading the business development efforts at Bella
Pictures. Her responsibility includes educating the wedding industry about
Bella Pictures and what an incredible service it is for couples; as well as
creating partnerships with the best providers in the wedding industry.
Success on the Web
For Jenny, the formula for success on the Web is simple: create true
value for the customer. Or as Jenny puts it, offer something that will
elicit “customer amazement.” Web customers are very educated and savvy, and
you need to be very focused on the customer you are serving and have a
service or product that will blow them away.
With various successful online ventures under her belt, Jenny finds that
the most difficult part in starting a new business is simply starting --
having an idea and moving it forward when the smartest way to move forward
is not yet completely clear. “There are a lot of people with great ideas out
there that don’t make them happen because they don’t know where to begin,”
Jenny said.
She overcomes the startup anxieties by working on the business and
following many paths even if she does not believe they will all become
fruitful. In fact, Jenny believes that she has been successful because she
is not afraid to make mistakes and because she is customer obsessed. She
talks to as many people as she can, based on their input and her gut
feelings she makes decisions to keep moving forward. This usually gets the
business to a place where a real plan can be developed.
Finding the right business partner is another important factor that
contributed to Jenny’s success. In fact, Jenny believes that “finding the
right business partners is just about as important as finding the right
spouse!” She is very careful when choosing partners and looks for rational,
smart, hard-working, dedicated partners. “The less ego a partner has,” Jenny
believes, “the better as sometimes ego can keep very bright people from
doing what is right for the business.”
In marketing a web business, Jenny feels that it is important to think
about who your customer is and where they are going for their
information—that is where you want to be. If customers are searching for
your type of product on search engines, focus your energy on search engine
optimization and/or buying keywords on Google. Secondly, make sure you track
where your customers are coming from to know what is working and what is not
so that you can refine your marketing plan and make it most effective.
Lastly, referrals are gold. Treat your customers like gold and they will
market for you (having a referral plan for your customers is also a good
idea.) “At Bella Pictures,” Jenny said, “we get a lot of business from
referrals and we do everything we can to foster it.”
Advice to Women Entrepreneurs
While pushing to make Bella Pictures a household name, she works very
hard on balancing her work, family and personal interests. She carves out
time for each and tries to make the most of whatever she is doing. If she is
spending time with her two kids, she tries to not think about work, answer
her cell phone or check her email. When at work, she is very focused and
efficient, as she no longer has the luxury to do it any other way. She feels
her personal interests have to get the short stick for now but if something
is important to her, she puts it on the calendar and makes it happen.
Jenny advises other women entrepreneurs to “focus on a short-term
milestone for your idea and make that happen instead of trying to figure out
every milestone at once. Getting bogged down in all the unknowns will
intimidate you and cause you not to move forward. Also, talk with people.
Most people will give their time to help others and advice from someone with
your industry’s knowledge can go a long way.”
Jenny encourages people to take one step, and another and another (even
if one may be wrong!) because that is the only chance you have to make your
dream happen. She also knows that there are always hard decisions that get
made in business but if you stay focused on the customer, your decisions
will be easier and the right ones for your business.
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March 2006
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