Starting a Virtual Assistant Business

| January 18, 2010 | 8 Comments

One of the hottest new home businesses today is the virtual assistant business. It is the reinvention of the secretarial and administrative assistance business in the age of the Internet.

As a virtual assistant, you perform the typical tasks of an administrative support professional such as word processing, researching, event planning, and other office chores – except everything is done online. Your client may even be hundreds of miles away from you (even from a different country), and you may never even get to meet them as all communication are often done via email, password-protected web sites, instant messaging or phone calls.


What is a Virtual Assistant Business?

A virtual assistant offers a number of specialized services to other entrepreneurs, freelancers, small businesses, and even corporations who are downsizing. Another important market for virtual assistants is businesses that may not have the resources to afford full time staffs and pay taxes and health benefits.

A VA’s services typically includes Internet research, data processing, desktop publishing, bookkeeping services, web site development and maintenance, word processing, email handling, marketing services, among others.

Johnita Glover and Tracy Jackson  for their Virtual Business Consultants, Inc. specialize in administrative and secretarial services, calendar and email management, and database and client management Services for entrepreneurs, nonprofit organizations and small businesses. Their most demand services are calendar and email management, appointment scheduling, mail merging, document editing, and event coordination and voicemail services.

Kimberly Mann , on the other hand, offers an array of services such as arranging meetings, typing recorded meeting minutes, tracking project status, researching POD publishers, art galleries and outdoor fine art shows, formatting a manuscript for POD, assembling and mailing promotional packages and managing mailing lists, streamlining their filing processes.

What You Need to Start a Virtual Assistant Business

To start a virtual assistant business, you need to have a fast computer, high-speed Internet access, printer, and the various software that you need. A virtual assistant business is typically home-based, so it is important to have a dedicated area where you can do your work and communicate with your clients. A smartphone like Blackberry or iPhone is also important especially if you are on the go but you need to be responsive to your clientele.

Here are the important skills needed to start and succeed as a virtual assistant:

  • Familiarity with the Internet
  • Good communication skills
  • Strong knowledge of computers and key computer programs such as word processing and spreadsheets
  • Excellent typing and proofing skills
  • Highly organized and able to meet deadlines
  • Strong customer service skills

As Johnita Glover and Tracy Jackson emphasizes, the must have qualities to succeed as a virtual assistant are, “adequate communication, patience and understanding of your clients needs and overall business functionality, as well as giving our clients the ability and know-how to delegating their work.”

They further stress that,

“Customer service is extremely important we believe strongly in building lasting relationships with our clients, understanding them and meeting their needs to move ahead together. We understand the time and effort it takes to run a business, therefore all services offered are tailored specifically to the needs of each client.”

Resources on Starting a Virtual Assistant Business

For more information on starting a virtual assistant business, read the following articles

Books

Organizations

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  1. Jackie says:

    I have been a business owner for over 16 years. 7 Years ago, I decided to convert my brick-and-mortar into a 100% virtual, the 60-70 hour weeks were killing me!

    Who thought back then, that the virtual business would take off like it did?. Although I am no a virtual assistant, I work with many of them, they make my life easier and allow me to finally work ON my business rather than IN my business.

    What better proof that for the past few years, I developed an entire course to help brick-and-mortar owners, go virtual and delegate as much as possible of their daily routine work to virtual assistants!

    You guys are the employees of the future…or maybe I should say, you already are the employees of the present.

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    • Najlaa says:

      This is an excellent idea.
      I would really love trying VA career. I don’t mind working for you Jackie 🙂

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  2. WELLS26Christie says:

    I had got a desire to start my own commerce, nevertheless I didn’t earn enough amount of money to do that. Thank goodness my close friend proposed to utilize the personal loans. Therefore I received the car loan and realized my dream.

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  3. Dawne Maushardt says:

    Hey guys i want to share with you a way i make $500 every day and i only spend 15 minutes doing it a day! Anyone can do it, you dont NEED to have a website. I strongly suggest you check their site out as there is a brilliant video that explains every thing you need to know. Check them out

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  4. Erin Smith says:

    A virtual assistant can help you grow your business by handling your administrative support tasks. Virtual assistant utilize latest technologies to deliver their services and to communicate with clients and they can handle wide variety of support services through a single point of contact. Virtual assistant can make one’s life easier and better! Try out our 24/7 Virtual Assistant packages and see the difference

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  5. pozycjonowanie strony says:

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  6. virtual personal assistance says:

    virtual assistant it can help to develop our self and it help to earn money.

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  7. salmina206 says:

    This topic has really touched me
    I spent long long periods searching for a virtual assistant Co. to help me with my work that keeps piling up.
    At first I didn’t know what to do or who to choose. I needed someone reliable and could handle my work load. And finally here it is, I surfed the internet over and over till I found this . It gave me beneficial information and provided me with a background of what VA really is. It also greatly helped me with my toilsome work

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